Student data source: increased latency
Incident Report for SheerID
Resolved
This incident has been resolved.
Posted Feb 09, 2024 - 19:51 UTC
Identified
The data source provider has identified the issue and is working on a resolution.
Posted Feb 09, 2024 - 17:46 UTC
Investigating
We are investigating reports of increased latency with one of our data sources for Student verifications and will provide updates as we resolve the issue. Some customers may notice delays when submitting verification requests.
Posted Feb 09, 2024 - 17:15 UTC
This incident affected: Student programs.